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Frequently Asked Questions
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Q. What does "imprint" mean?

A. Imprinting is including your own personal information, such as your name, company name, address, company logo, photographs, and other information, printed on the inside of your cards or on the return address area of your envelopes. Card imprints appear on the inside panel below the verse area. Envelopes are imprinted with text in the upper left corner for business style envelopes and on the back flap for stationery style envelopes.

For more details on the different customization options, call a Customer Support Specialist between 9:00 AM and 5:00 PM PST. Monday-Friday. 1-800-438-5829!

Q. What is the difference between plain cards and blank cards?

A. "Plain Cards" include the standard inside message or greeting, but do not include a personal imprint (name, address, etc.). "Blank Cards" do not have an inside verse (or greeting). Blank cards are designed so that you can have your own custom message printed inside or for use with personal handwritten notes.

Q. How soon will I receive my order?

A. Orders are shipped within 10 to 15 business days after order approval. Allow 2-5 days for ground delivery. Air express services are also available for an additional charge. Shipping rates are determined by the size of your order, and location of recipient.

Q.Do I receive envelopes with my order? Do they cost extra?

A. High quality envelopes are included free with your order. If you would like a return address printed on your envelopes, this is available for an additional charge. Please refer to the price list for each card to determine charges.

Q.What if I don't need envelopes?

A. Make sure to let your customer support specialist know, or if ordering cards online, not this in the "Envelope Imprint" box as you check out.

Q. May I combine cards from a different series and still get the quantity price?

A. Pricing is based on the amount of cards you order per card number. For example, if you order 250 each of four different cards, you will be charged the 250 quantity price, not the 1,000 card price. If imprinted, copy must be the same on all cards. Calendar and post card orders are priced separately as well.

Q. Can I have my logo printed in color instead of black ink?

A. Colored logos are available at the imprinted card price. To get more information on the custom logo process, see our "Custom Logo Info" link. Please call our customer service representatives at 1-800-438-5829 from 9:00 AM - 5:00 PM PST for further customization options.

Q. Can I have my order die-cut? (include a slot for a business card?)

A. Die-cutting is available for greeting cards. The minimum order is a total of 250 cards. The charge is $35.00 for the first 250 cards and $5.00 for each additional 100 cards.

Q. Who should I contact if I have further questions regarding my order?

A. Our friendly customer support specialists are ready to help! Call our toll-free number at 1-800-438-5829 between 9:00 AM and 5:00 PM PST, or fax your questions to us at 1-800-645-5909, or send your e-mail to info@harrisonpublishing.com.


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